# Customer Support & Help Desk

Help desk, ticketing, and customer support platforms for teams that handle email, chat, and self-service at scale.

## Tools (7)

- Freshdesk: Cloud help desk and ticketing software with built-in AI agents (https://topalternatives.to/tools/freshdesk)
- Front: Shared inbox and AI support platform for teams handling complex, cross-department support (https://topalternatives.to/tools/front)
- Gorgias: Ecommerce helpdesk that connects support tickets to Shopify order data and automates replies with AI (https://topalternatives.to/tools/gorgias)
- Help Scout: A shared inbox and help desk for small support teams that want conversations to feel personal, not like a ticket queue (https://topalternatives.to/tools/help-scout)
- Intercom: Customer support platform built around the Fin AI Agent, live chat, and a shared help desk inbox (https://topalternatives.to/tools/intercom)
- Zendesk: Customer service platform that handles ticketing, messaging, voice, and AI agents in one place (https://topalternatives.to/tools/zendesk)
- Zoho Desk: Help desk software with ticketing, omnichannel support, and Zia AI that shows agents a customer's history alongside each ticket (https://topalternatives.to/tools/zoho-desk)

## Alternatives guides (7)

- Top Zendesk Alternatives (https://topalternatives.to/zendesk-alternatives)
- Top Freshdesk Alternatives (https://topalternatives.to/freshdesk-alternatives)
- Top Front Alternatives (https://topalternatives.to/front-alternatives)
- Gorgias alternatives in 2026 (https://topalternatives.to/gorgias-alternatives)
- Top Help Scout Alternatives (https://topalternatives.to/help-scout-alternatives)
- Top Intercom Alternatives (https://topalternatives.to/intercom-alternatives)
- Top Zoho Desk Alternatives (https://topalternatives.to/zoho-desk-alternatives)

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