Koala Review
Discontinued buyer intent and visitor ID platform. Koala was acquired by Cursor (Anysphere) in 2025 and shut down on September 30, 2025
Is this your product? Claim this page · Request a change
Looking for a Koala alternative? See our ranked comparison.→What is Koala?
Koala was a buyer-intent and visitor-identification platform. It watched first-party website activity and third-party intent signals, scored accounts on fit and intent, and routed the hottest ones to reps in Slack or a unified inbox with suggested next steps. It was built for product-led and outbound sales teams that wanted to act on "someone from a target account just visited pricing" moments instead of waiting on marketing-qualified leads.
Koala is discontinued. Cursor (Anysphere, the AI coding tool maker) acquired Koala's team in September 2025 and did not continue the GTM product, which shut down on September 30, 2025. This page is kept as a reference for teams who were on Koala and are now searching for where to migrate. The visitor-deanonymization tools below cover the same core job.
Koala screenshots
Who it's for
- ✓ Nobody today, since the product is shut down. This page is kept for teams that used Koala and are looking for where its users have migrated
Who should look elsewhere
- ✗ Any team looking for a vendor they can build a multi-year GTM stack around
- ✗ Teams that need Salesforce-native visitor data sync out of the box
- ✗ Teams that want transparent pricing all the way up to enterprise, since the top tier is still quote-only
Pros
- + Entry pricing is posted in dollars ($200 and $1,000/month tiers) instead of hiding behind "contact us"
- + Genuine no-credit-card free plan to test signal quality before paying
- + Near-real-time Slack alerts when a tracked account shows intent, useful for fast follow-up
- + AI-driven scoring and play recommendations go beyond a plain visitor list
Cons
- – The product is discontinued: Cursor (Anysphere) acquired Koala in 2025 and shut the GTM product down on September 30, 2025, so it is no longer available to buy or use
- – G2 reviewers flag thin third-party enrichment and limited clarity on who exactly a visitor record represents
- – Business-tier pricing is still quote-only, so you can't compare the top of the range without a sales call
- – Review volume on G2 is small (around 30 reviews), thin compared to established competitors in this category
Koala pricing
What you pay for
Koala prices around a monthly credit allowance rather than a flat per-seat fee: every plan bundles a fixed number of seats plus a cap on monthly credits, and you move up a tier when you outgrow the cap. The bottom two paid tiers show real dollar figures on the site, so pricing is disclosed rather than quote-only, but the top Business tier is still "contact us." The site also shows a monthly/annual toggle with no annual discount amount published.
At about $200/month to start, it sits at the higher end of Website Visitor Identification pricing.
| Plan | Price | Highlights |
|---|---|---|
| Try for Free | Free | 2 seats · 100 credits/month · 1-month data retention · Docs-only support |
| Starter | $200/mo | 2 seats, more available for purchase · 1,000 credits/month · 1-month data retention · Email support |
| Growth | $1000/mo | 3 seats, more available for purchase · 5,000 credits/month · 3-month data retention · 14-day free trial · Email support |
| Business | Custom | Custom seats and credits · CSM plus a dedicated Slack channel · SSO and approved logins · Contact us for pricing |
Prices shown are monthly, billed monthly; the pricing page offers an annual toggle but does not disclose the annual rate. Starter and Growth both let you buy extra seats beyond the included count at added cost, which is not itemized on the page. Business is quote-only.
Pricing verified July 7, 2026 · source
How Koala's pricing compares
Koala next to its closest alternatives on entry price, billing, and whether pricing is public.
Is Koala still actively developed?
Last significant update: September 2025. Koala shut down its GTM product on September 30, 2025, following its acquisition by Cursor (Anysphere) announced in September 2025. Cursor said it would not continue the CRM/GTM product. The product is no longer available to new or existing customers.
Top Koala alternatives
Koala FAQ
Is Koala shutting down?+
It already has. Cursor (Anysphere) acquired Koala's team in September 2025 and did not continue the GTM product, which shut down on September 30, 2025. It is no longer available to new or existing customers, so anyone who relied on Koala needs a replacement.
How much does Koala cost?+
Starter is $200/month and Growth is $1,000/month, both billed monthly with a fixed seat and credit allowance. The top Business tier is custom-priced and requires talking to sales.
Does Koala have a free plan?+
Yes. The Try for Free plan includes 2 seats and 100 credits a month with no credit card required, on top of a 14-day free trial of the Growth plan.