ServiceTitan Review
All-in-one operating platform for HVAC, plumbing, electrical, and other home and commercial service businesses
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Looking for a ServiceTitan alternative? See our ranked comparison.→What is ServiceTitan?
ServiceTitan is a business management platform for home and commercial service companies like HVAC, plumbing, electrical, and roofing contractors. It runs your scheduling and dispatch board, call booking, quoting, invoicing, payroll, and reporting from one system, and gives your techs a mobile app for job details, pricebook items, and payment collection in the field.
It was built for larger operations first. Most of what you read about it, good and bad, comes from companies running a dozen trucks or more, not two-person shops.
Core scheduling, dispatch, and invoicing come in the base plan. Marketing, advanced fleet tracking, phone call intelligence, and other add-ons are sold separately as 'Pro' modules, so your real monthly bill is usually higher than the base plan price alone.
ServiceTitan screenshots
Who it's for
- ✓ Multi-crew HVAC, plumbing, electrical, or roofing companies with 10+ techs that need one system for dispatch, invoicing, payroll, and reporting
- ✓ Owners who want deep reporting on technician performance, call booking rates, and job profitability and are willing to pay for it
Who should look elsewhere
- ✗ Solo operators or 1-3 person shops, where the per-technician cost and implementation fee outweigh what you'd use
- ✗ Businesses that want to see a price before talking to a salesperson
Pros
- + Covers the full job lifecycle in one place: booking, dispatch, quoting, invoicing, payroll, and reporting
- + Deep reporting lets owners see technician-level performance, close rates, and job profitability
- + Mobile app gives techs pricebook, job history, and payment collection on-site
- + Regular release cycle (named seasonal releases like Winter 2026) keeps adding features such as AI financial reports and project baselines
Cons
- – No published pricing. You have to talk to sales to get a number, and third-party reports put base plans anywhere from about $245 to $500 per technician per month
- – Implementation fees are separate and reported to range from about $5,000 to $50,000 or more depending on company size, with onboarding reported to take months
- – Core-feeling features like marketing attribution, advanced fleet tracking, and phone intelligence are sold as separate paid add-ons on top of the base plan
- – Standard contract term is 12 months, and multiple users report annual renewal increases in the 15-20% range plus difficulty exporting data or cancelling at term end
ServiceTitan pricing
No public entry price to compare, so budget depends on a sales quote.
| Plan | Price | Highlights |
|---|---|---|
| Starter | Custom | Dispatching and scheduling · Call booking · Invoicing · Pricebook |
| Essentials | Custom | Everything in Starter · Mobile estimates · Payroll management |
| The Works | Custom | Everything in Essentials · Advanced reporting · Commission tracking · Customizable memberships |
ServiceTitan does not publish prices. Its own pricing page only offers a 'Request Pricing' button for each of the three tiers, billed per technician. Third-party buyer reports (not vendor-confirmed) put Starter around $245-300 per technician per month, Essentials around $300-400, and The Works around $400-500, plus a separate implementation fee reported to range from about $5,000 for basic setups to $30,000-$50,000+ for enterprise rollouts. Add-on modules like Marketing Pro, Dispatch Pro, Fleet Pro, and Phones Pro cost extra on top of the base plan.
Pricing verified July 7, 2026 · source
How ServiceTitan's pricing compares
ServiceTitan next to its closest alternatives on entry price, billing, and whether pricing is public.
| Tool | Starting price | Billing | Free option | Pricing disclosed |
|---|---|---|---|---|
| ServiceTitan | Custom / quote | quote-only | No | Not disclosed |
| Jobber | $29/seat/mo | per-seat | Trial (14 days, full access to the Grow plan, no credit card required) | Partly public |
| Housecall Pro | $59/user/mo | tiered | Trial (14 days, no credit card required, full MAX plan features) | Public |
| ServiceM8 | $29/mo | usage-based | Yes | Public |
| Workyard | $8/seat/mo | per-seat | Trial (14 days, no credit card required) | Partly public |
| Joblogic | GBP 45/seat/mo | per-seat | Trial (Available on the Standard plan, no card required (length not stated)) | Partly public |
Is ServiceTitan still actively developed?
Last significant update: May 2026. May 2026 update for commercial customers added AI-generated financial reports, bulk service agreement renewals, project baseline tracking, and CRM changes including a new Leads module and multiple opportunity owners.
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ServiceTitan FAQ
How much does ServiceTitan cost?+
ServiceTitan does not publish prices. You have to request a quote. Buyer reports online put the base plans somewhere between roughly $245 and $500 per technician per month depending on tier, plus a separate implementation fee and any Pro add-ons you buy.
Is there a free trial or free plan?+
No. ServiceTitan's pricing page does not offer a free tier or a self-serve free trial. Every plan requires a sales conversation.
Does ServiceTitan require a contract?+
Yes. Buyers commonly report a 12-month minimum term, with larger companies sometimes pushed toward multi-year agreements.
What's the biggest complaint about ServiceTitan?+
Renewal price increases and difficulty leaving. Users report annual increases in the 15-20% range and trouble getting their data exported or their contract cancelled at term end.