REVIEWS.io Review
Review collection and display platform with AI summaries and reputation tools
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REVIEWS.io collects customer reviews through email and SMS invitations, then displays them on your site with widgets, and feeds them into Google Seller Ratings and rich snippets. It also pulls in photo and video reviews, runs surveys, and layers on AI tools for summarizing feedback and drafting replies.
The product is built mainly for ecommerce, with deep Shopify integration (metafields, checkout surveys, a native Tapcart app) alongside Klaviyo and BigCommerce support. Pricing scales by how many review invites you send a month rather than by seats, and it's charged per domain.
AI features are a recent push. The May 2026 dashboard rebuild added AI-written action items and sentiment topics on top of the raw review data, and AI reply drafting is bundled into the top two paid tiers.
REVIEWS.io screenshots
Who it's for
- ✓ Ecommerce stores on Shopify or BigCommerce that want reviews feeding straight into product pages and Google Seller Ratings
- ✓ Teams that want month-to-month billing with no long-term contract
Who should look elsewhere
- ✗ Multi-domain or multi-region brands, since each top-level domain is billed as its own subscription
- ✗ Stores that need AI summaries or reputation management on a tight budget, since those sit behind the $175/month Grow plan
Pros
- + Free plan covers real review collection, not just a demo
- + Deep native Shopify support: metafields, checkout-page surveys, a Tapcart app
- + No long-term contract, every plan is month-to-month
- + 20% off for paying annually
Cons
- – Google Seller Ratings and Klaviyo sync are locked out until the $79/month Start-Up plan
- – AI summaries, reputation management, and competitor analysis need the $175/month Grow plan
- – Each top-level domain is billed as a separate subscription, so multi-region brands pay multiple times
- – Plus and Enterprise require a sales demo instead of self-serve signup
REVIEWS.io pricing
What you pay for
You pay for how many review invites you send each month, not for seats. The free plan covers 25 invites a month with basic widgets, but the features most stores actually want, Google Seller Ratings, Klaviyo sync, AI summaries, cost a real jump to the $79 or $175 tiers. Pricing is public and itemized by plan, though the top two tiers push you toward a sales call. Watch for the per-domain rule if you run more than one storefront.
At about $29/month to start, it is one of the cheaper options in Reviews & Social Proof.
| Plan | Price | Highlights |
|---|---|---|
| Free | Free | 25 review invites a month · 2 email templates · Product and company reviews · Photo and video collection |
| Essentials | $29/mo | Up to 300 review invites a month · Photo and video collection · Automated review collection · 15+ on-site display widgets |
| Start-Up | $79/mo | Up to 1,500 review invites a month · Google Seller Ratings and Rich Snippets · Review importing from other platforms · Klaviyo integration · 100 SMS invites a month |
| Grow | $175/mo | Up to 5,000 review invites a month · Reputation manager · AI review summaries · Competitor analysis · Custom attributes and surveys |
| Plus | $500/mo | Up to 10,000 review invites a month · AI review replies · Multi-language translation · Shoppable UGC galleries · Bazaarvoice syndication · API access · Dedicated customer success manager |
| Enterprise | Custom | Custom volume and terms · Requires a demo call |
Prices shown are per month, billed monthly, with no long-term contract. Paying annually cuts every tier by 20% (Essentials $23, Start-Up $63, Grow $140, Plus $400 per month). Plus and Enterprise require booking a demo rather than a self-serve signup. Pricing is charged per domain, so running the same brand on multiple top-level domains means paying for each one separately. Google Seller Ratings and Klaviyo don't unlock until Start-Up ($79/mo), and AI summaries don't unlock until Grow ($175/mo).
Pricing verified July 16, 2026 · source
How REVIEWS.io's pricing compares
REVIEWS.io next to its closest alternatives on entry price, billing, and whether pricing is public.
| Tool | Starting price | Billing | Free option | Pricing disclosed |
|---|---|---|---|---|
| REVIEWS.io | $29/mo | tiered | Yes | Partly public |
| Trustpilot | $99/domain/mo | tiered | Yes | Partly public |
| G2 | $299/mo | tiered | Yes | Partly public |
| Capterra | Free tier + custom | usage-based | Yes | Not disclosed |
| TrustRadius | Free tier + custom | quote-only | Yes | Not disclosed |
| Testimonial.to | $30/mo | tiered | Yes | Partly public |
| Senja | $29/mo | tiered | Yes | Public |
Is REVIEWS.io still actively developed?
Last significant update: May 2026. Rebuilt the analytics dashboard with AI-generated action items, sentiment topics, and plain-English chart summaries across product, company, and invitation data
Top REVIEWS.io alternatives
REVIEWS.io FAQ
Is REVIEWS.io free?+
Yes. The free plan gives you 25 review invites a month with 2 email templates and on-site display for product and company reviews.
Does REVIEWS.io charge per seat?+
No. Plans are based on how many review invites you send each month, not on the number of team members with access.
What plan do I need for Google Seller Ratings?+
Google Seller Ratings, Google Rich Snippets, and Klaviyo integration all require the Start-Up plan, which starts at $79/month billed monthly or $63/month billed annually.
Is REVIEWS.io billed per domain?+
Yes. Each top-level domain you run counts as its own subscription, so running reviews across multiple regional storefronts means paying separately for each one.