UpKeep Review
Mobile-first CMMS for work orders, preventive maintenance, and asset tracking
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Looking for a UpKeep alternative? See our ranked comparison.→What is UpKeep?
UpKeep is a CMMS built around a mobile app, so technicians can open, update, and close work orders from the shop floor instead of a desk. It covers the core CMMS loop: work orders, preventive maintenance scheduling, parts and inventory, and asset history.
Every seat is billed per admin or technician user. View-only staff, requesters, and outside vendors can be added for free, which matters if a lot of people just need to submit or check on a request. Pricing splits into four tiers, with the two cheapest published on the site and the top two gated behind a sales call. Higher tiers add offline mobile access, a request portal for non-employees, and integrations like SSO and API access.
UpKeep screenshots
Who it's for
- ✓ Small to mid-size maintenance teams that want technicians working mostly from a phone
- ✓ Facilities and plants that need unlimited free requester or view-only accounts alongside a smaller core of paid technician seats
Who should look elsewhere
- ✗ Larger operations that need advanced analytics, offline mode, or SSO without moving to a custom-quoted plan
- ✗ Budget-constrained teams past a handful of technicians, since per-seat costs add up fast at the Premium tier
Pros
- + Mobile app is the main way techs work, not an afterthought bolted onto a desktop tool
- + Unlimited free seats for requesters and view-only users keeps the bill down for occasional users
- + Frequent product releases, roughly twice a week, so the roadmap keeps moving
Cons
- – Preventive maintenance, checklists, and time tracking are locked out of the entry Essential tier
- – Professional and Enterprise pricing is quote-only, so real costs at scale aren't visible up front
- – Per-user pricing gets expensive as the technician count grows, a common complaint in reviews
- – Some long-tenured customers report slow account rep turnover and support offering workarounds instead of permanent fixes
UpKeep pricing
At about $24/month to start, it is one of the cheaper options in CMMS & Maintenance Management.
| Plan | Price | Highlights |
|---|---|---|
| Essential | $24/seat/mo | Unlimited work orders and locations · Nova AI included · No preventive maintenance scheduling or custom checklists |
| Premium | $55/seat/mo | Everything in Essential · UpKeep Studio, PM scheduling, custom checklists · Parts and inventory management with costing · Time and labor tracking · 30-day analytics history |
| Professional | Custom | Everything in Premium · Mobile offline mode · External request portal · Full analytics history, signature capture, asset lifecycle tracking |
| Enterprise | Custom | Everything in Professional · Multi-site module support · Workflow automation, PO management, reliability and downtime tracking · API access, SSO, custom roles, custom dashboards |
View-only, requester, and third-party vendor users are unlimited and free on every plan. Only admin and technician seats are billed. UpKeep's own pricing page advertises this as unlimited requesters with no surprise fees, and no separate overage cost is published. Professional and Enterprise are quote-only, so their real price is not public.
Pricing verified July 7, 2026 · source
How UpKeep's pricing compares
UpKeep next to its closest alternatives on entry price, billing, and whether pricing is public.
| Tool | Starting price | Billing | Free option | Pricing disclosed |
|---|---|---|---|---|
| UpKeep | $24/seat/mo | per-seat | Trial (Free trial, no credit card required, on Essential and Premium plans) | Partly public |
| Fiix | $45/seat/mo | per-seat | Yes | Partly public |
| Limble | Custom / quote | quote-only | No | Not disclosed |
| eMaint | $69/seat/mo | per-seat | Trial (Available by request via a signup form on eMaint's site) | Partly public |
| MaintainX | $20/seat/mo | per-seat | Yes | Partly public |
| Brightly | Custom / quote | quote-only | No | Not disclosed |
| Tractian | $60/seat/mo | tiered | No | Partly public |
Is UpKeep still actively developed?
Last significant update: June 2026. Added AI-powered course creation in UpKeep Learn, anonymous safety reporting, multi-asset linking, and a new Studio app for PM workload forecasting.
Top UpKeep alternatives
UpKeep FAQ
Is UpKeep free?+
No. There's no permanent free plan. Essential starts at $24 per user per month, and you can try Essential or Premium free with no credit card required. View-only, requester, and vendor accounts are free on every paid plan.
How much does UpKeep cost per user?+
Essential is $24/user/month and Premium is $55/user/month, billed monthly. Professional and Enterprise don't list prices and require a custom quote.
Do requester and view-only users cost extra?+
No. View-only, requester, and vendor accounts are unlimited and free on every plan. UpKeep's own pricing page markets this directly as unlimited requesters with no surprise fees.