Grain Review
AI notetaker built for sales and customer teams, with coaching and CRM sync on top of transcripts
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Looking for a Grain alternative? See our ranked comparison.→What is Grain?
Grain records, transcribes, and summarizes your Zoom, Google Meet, Teams, and Webex calls, then turns them into searchable notes, clips, and playlists. It started as a general meeting recorder but has pushed hard into sales and customer success: deal pipeline tracking, AI coaching on your calls, and direct sync into HubSpot and Salesforce.
The pricing is built around who records, not who watches. Anyone can view a shared recording for free, and once you're on a paid plan you only pay for the seats that record, upload, or import meetings, so the bill tracks your reps and CSMs, not your whole org.
Grain screenshots
Who it's for
- ✓ Sales and CS teams that want call notes tied directly into HubSpot or Salesforce
- ✓ Managers who want AI coaching flags and topic tracking across a team's calls
- ✓ Teams that share recordings widely but only have a handful of people who actually run calls
Who should look elsewhere
- ✗ Solo founders or small teams that just want a simple, cheap transcript with no sales layer
- ✗ Teams that need heavy CRM automation beyond HubSpot and Salesforce
Pros
- + Free viewer seats mean you don't pay for people who only watch and comment
- + Deal pipeline tracking and AI coaching go further than most general-purpose notetakers
- + Generous free plan: unlimited meetings up to 45 minutes each, with unlimited notetaker seats
- + Frequent product updates, including an improved workspace-level Zapier integration and a real-time in-meeting notepad
Cons
- – Per-seat cost adds up fast for teams where most people also need to record their own calls
- – Multiple users report losing access to past recordings after downgrading, with no clear public policy on what gets locked versus deleted
- – Business plan costs more than comparable tiers from Fathom once you're past a few seats
- – Transcript accuracy drops with heavy accents or technical jargon, per user reviews
Grain pricing
At about $15/month to start, it is one of the cheaper options in AI Meeting Notetakers.
| Plan | Price | Highlights |
|---|---|---|
| Free | Free | Unlimited meetings, each capped at 45 minutes · Unlimited notetaker seats, so nobody needs a paid seat to record · 30-day meeting history · AI notes, action items, and basic MCP access |
| Starter | $15/seat/mo | Everything in Free · Unlimited meeting duration and history · 10 uploads/imports per month · Custom AI prompts and note templates · Slack and personal Zapier integrations, plus API access to transcripts |
| Business | $29/seat/mo | Everything in Starter · HubSpot and Salesforce sync · AI coaching and team interaction metrics · Deal pipeline tracking with trackers for topics and momentum · Custom AI follow-up emails |
| Enterprise | Custom | SAML-based SSO · Priority API support · Custom invoices · Dedicated customer success manager |
Starter is $15/seat/month billed annually or $19/seat/month billed monthly. Business is $29/seat/month billed annually or $39/seat/month billed monthly. You only pay for seats that record, upload, or import meetings; viewer seats that just watch and comment are free. Enterprise is quote-only.
Pricing verified July 7, 2026 · source
How Grain's pricing compares
Grain next to its closest alternatives on entry price, billing, and whether pricing is public.
| Tool | Starting price | Billing | Free option | Pricing disclosed |
|---|---|---|---|---|
| Grain | $15/seat/mo | per-seat | Yes | Partly public |
| Granola | $14/seat/mo | per-seat | Yes | Public |
| Fathom | $20/seat/mo | per-seat | Yes | Partly public |
| Fireflies | $10/seat/mo | per-seat | Yes | Public |
| Otter | $16.99/seat/mo | per-seat | Yes | Partly public |
| Circleback | $25/seat/mo | per-seat | Trial (7 days) | Partly public |
| Read AI | $15/seat/mo | per-seat | Yes | Public |
Is Grain still actively developed?
Last significant update: May 2026. Grain shipped meeting detection notifications that prompt you to record when you join a call, a redesigned playlist view, expanded HubSpot sync controls, keyboard shortcuts, automatic recording of unscheduled meetings, and AI search across your full library with no result cap.
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Grain FAQ
Is Grain free?+
Yes. The Free plan allows unlimited meetings capped at 45 minutes each, unlimited notetaker seats, and 30-day meeting history. Upgrading removes the 45-minute cap and extends history to unlimited.
How much does Grain cost per seat?+
Starter is $15/seat/month billed annually ($19 billed monthly). Business is $29/seat/month billed annually ($39 billed monthly). Enterprise is custom pricing.
Do I pay for people who only watch recordings?+
No. Grain only charges for seats that record, upload, or import meetings. Viewer-only seats are free.
What happens to my recordings if I downgrade my plan?+
Grain doesn't publish a clear policy on this, and several users report losing access to past recordings after downgrading. Export anything you need before changing plans.